2nd Line Support Job Trends in Southampton

Second Line Support
Hampshire > Southampton

The median Second Line Support salary in Southampton is £35,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 40 61 44
Rank change year-on-year +21 -17 +30
Permanent jobs requiring a 2nd Line Support 9 4 16
As % of all permanent jobs in Southampton 1.66% 0.73% 3.45%
As % of the Job Titles category 1.74% 0.75% 3.55%
Number of salaries quoted 9 4 16
10th Percentile £28,250 £27,900 £26,250
25th Percentile £32,500 £29,250 £28,750
Median annual salary (50th Percentile) £35,000 £35,000 £30,000
Median % change year-on-year - +16.67% +3.45%
75th Percentile £37,500 £40,000 £31,000
90th Percentile £38,750 - £32,375
Hampshire median annual salary £31,000 £31,250 £30,000
% change year-on-year -0.80% +4.17% -

All Permanent IT Job Roles
Southampton

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Southampton. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Southampton with a recognized job title 517 533 451
% of permanent jobs with a recognized job title 95.39% 97.62% 97.20%
Number of salaries quoted 371 382 380
10th Percentile £30,000 £32,750 £27,500
25th Percentile £39,625 £42,500 £31,250
Median annual salary (50th Percentile) £50,000 £55,000 £47,500
Median % change year-on-year -9.09% +15.79% -8.65%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £85,000 £72,500 £75,000
Hampshire median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -9.09%

2nd Line Support
Job Vacancy Trend in Southampton

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Southampton.

2nd Line Support job vacancy trend in Southampton

2nd Line Support
Salary Trend in Southampton

Salary distribution trend for 2nd Line Support job vacancies in Southampton.

Salary distribution trend for 2nd Line Support job vacancies in Southampton

2nd Line Support
Salary Histogram in Southampton

Salary distribution for jobs citing 2nd Line Support in Southampton over the 6 months to 14 January 2026.

Salary histogram for 2nd Line Support in Southampton

2nd Line Support Skill Set
Top 19 Co-Occurring Skills & Capabilities in Southampton

For the 6 months to 14 January 2026, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Southampton region featuring 2nd Line Support in the job title.

1 8 (88.89%) Problem-Solving
2 6 (66.67%) Windows
3 3 (33.33%) Microsoft
4 2 (22.22%) Active Directory
4 2 (22.22%) Cloud Security
4 2 (22.22%) Microsoft 365
5 1 (11.11%) BGP
5 1 (11.11%) CCNA
5 1 (11.11%) CCNP
5 1 (11.11%) Cisco
5 1 (11.11%) Cisco Certification
5 1 (11.11%) Cybersecurity
5 1 (11.11%) Firewall
5 1 (11.11%) FortiGate
5 1 (11.11%) Fortinet
5 1 (11.11%) Meraki
5 1 (11.11%) OSPF
5 1 (11.11%) Performance Analysis
5 1 (11.11%) VLAN

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Southampton by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (22.22%) Microsoft 365
Communications & Networking
1 1 (11.11%) BGP
1 1 (11.11%) Firewall
1 1 (11.11%) OSPF
1 1 (11.11%) VLAN
General
1 8 (88.89%) Social Skills
2 6 (66.67%) Telecoms
Miscellaneous
1 6 (66.67%) Driving Licence
Operating Systems
1 6 (66.67%) Windows
Processes & Methodologies
1 8 (88.89%) Problem-Solving
2 2 (22.22%) Cloud Security
3 1 (11.11%) Cybersecurity
3 1 (11.11%) Performance Analysis
Qualifications
1 1 (11.11%) CCNA
1 1 (11.11%) CCNP
1 1 (11.11%) Cisco Certification
System Software
1 2 (22.22%) Active Directory
Systems Management
1 1 (11.11%) FortiGate
Vendors
1 3 (33.33%) Microsoft
2 1 (11.11%) Cisco
2 1 (11.11%) Fortinet
2 1 (11.11%) Meraki